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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tanya Mccurry

Tanya Mccurry

March 14, 2025

5  out of  5
rating by Tanya Mccurry
"She was very helpful and help me out to figure the breakdown of my bill I appreciate her and what she did for me … she needs a raise"
We responded:
"Tanya, thank you for your wonderful feedback! We’re glad to hear that Crystal provided you with the support you needed. We truly value your input and will make sure to recognize her efforts! 😊"
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Catherine Magakat

March 13, 2025

5  out of  5
rating by Catherine Magakat
"Miss Mariyah from State Farm was very helpful! She was very kind and patient answering all of my questions."
We responded:
"Catherine, thank you for taking the time to leave such a wonderful review! We're glad to hear that Miss Serena provided you with kind and patient assistance. Your support means a lot to us! 😊"
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Mary Darling

March 13, 2025

5  out of  5
rating by Mary Darling
"Met with Crystal Torres today and she was so pleasant and helpful. Very knowledgeable! Highly recommended her!"
We responded:
"Mary, thank you for the great review! We're glad you had a positive experience with Crystal. We appreciate your recommendation! 😊"
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Shana Mason

March 11, 2025

5  out of  5
rating by Shana Mason
"Professional, kind, completed our request. Thanks"
We responded:
"Shana, thank you for the 5-star review! We’re so happy to hear you had a great experience. Your support means a lot to us! We look forward to serving you again! 😊"
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Rebecca

February 11, 2025

5  out of  5
rating by Rebecca
"Cindy was extremely patient and courteous with me. I ask Cindy to repeated some things over so that I could understand my policy. She did that willingly and made sure that I understood my policy. I’m glad that she is my agent and she deserves a 10 starShe did that willingly and made sure that I understood my policy. I’m glad that she is my agent and sheshe is my agent, and she deserves a 10-star rating. Thank you, Rebecca."
We responded:
"Rebecca, thank you so much for your wonderful review! We’re thrilled to hear that Cindy was patient and took the time to ensure you understood your policy. Her dedication to helping our customers truly makes a difference. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your support! 😊"
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Wil Lowe

February 6, 2025

5  out of  5
rating by Wil Lowe
"Nichole was awesome. She was a big help in signing up with State Farm!"
We responded:
"Wil, thank you for taking the time to share your experience. We're so glad to hear that Nicole was able to help you with your State Farm sign-up. If you need anything else, don’t hesitate to reach out. We appreciate your support! 😊"
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Barrie Shaler

February 5, 2025

5  out of  5
rating by Barrie Shaler
"Crystal was excellent and so helpful!!"
We responded:
"Barrie, thank you for your 5-star rating! We appreciate your business and support. 😃"
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Patricia Moore

January 27, 2025

5  out of  5
rating by Patricia Moore
"I’m very pleased with the support I’ve received from Cindy’s office staff member."
We responded:
"Patricia, thank you for taking the time to share your experience! We're delighted to know that our office staff provided you with excellent support. Your satisfaction is our priority, and we're here to assist you anytime! 😊"
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Brad Middleton

January 20, 2025

5  out of  5
rating by Brad Middleton
"She was very helpful despite the phone calls dropping, when I had called back, she was very prepared to help me with alternative phone numbers, transferring me again, Butthead actually also managed to fix my problem without me having to be transferred to begin with."
We responded:
"Brad, we're glad to hear that our team member was able to assist you effectively, even with the phone issues. We appreciate your understanding and are happy that your problem was resolved. If you need further assistance, please don't hesitate to reach out! 😊"
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jessica morales

January 16, 2025

5  out of  5
rating by jessica morales
"Mariyah was so helpful! Will be recommending friends here !"
We responded:
"Jessica, thank you for your wonderful review! We’re so glad to hear that Mariyah was able to help you. We truly appreciate your recommendation and can’t wait to welcome your friends! 😊"
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Chris Krueger

January 8, 2025

5  out of  5
rating by Chris Krueger
"It was an ugly call that I had been dreading for months... a policy review with State Farm... I was still reeling from huge premium increase from last year so I pretty much knew what was coming. But, once I got into the review with Crystal, I was happily and gratefully surprised to hear her wanting to to work with me to mitigate as much of the increases as possible and better customize my homeowner policy so that things remained manageable. And for once, I didn't feel powerless when dealing with State Farm. A positive experience that reconfirmed my decision to stay with them."
We responded:
"Chris, thank you for sharing your experience! We're so glad to hear that Crystal was able to turn a challenging situation into a positive one for you. It's great to know that she helped customize your homeowner policy to better fit your needs. We appreciate your loyalty to State Farm and look forward to continuing to assist you! 😊"
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Taran Rhodes

January 8, 2025

5  out of  5
rating by Taran Rhodes
"They've taken care of my family for years; work with Crystal. She's the best!"
We responded:
"Thank you for your wonderful review, Taran! We’re so glad to hear that you and your family have been well taken care of. Crystal is indeed the best! We appreciate your support! 😊"
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Lazcano II

December 16, 2024

5  out of  5
rating by Lazcano II
"I spoke with Nicole and she helped me finalize my policy at State Farm. She was friendly easy to talk to and answered my questions. Really looking forward to doing business with them."
We responded:
"Lazcano, we appreciate your feedback! It’s great to hear that Nicole made your experience smooth and enjoyable. We’re excited to have you on board and look forward to serving you in the future! 😀"
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Ken K.

December 14, 2024

5  out of  5
rating by Ken K.
"Called State Farm about adding my son to my policy. Nicole Johnson was very helpful in getting me a good rate. I always hear horror stories about high rates for new/teen drivers. With Nicole’s help, it was more of a PG-13 story. Thank you Nicole, you are awesome!! If anyone is shopping for auto or home insurance, don’t hesitate to call State Farm in Beaumont and ask for Nicole Johnson."
We responded:
"Ken, thank you so much for the fantastic review! We’re thrilled that Nicole was able to assist you in adding your son to your policy and find you a great rate. We appreciate your recommendation and are glad to know you had a positive experience with us. If you ever need anything else, don’t hesitate to reach out! 😉"
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Debbie Boatman

December 14, 2024

5  out of  5
rating by Debbie Boatman
"Crystal provided excellent customer service today."
We responded:
"Debbie, thank you for your kind words! We’re glad to hear Crystal provided you with excellent customer service. We appreciate your feedback and look forward to assisting you again in the future! 😊"
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Thomas Burns

December 10, 2024

5  out of  5
rating by Thomas Burns
"Serena was very helpful and quickly solved my issue!"
We responded:
"Thomas, we appreciate your review! It's great to know that Serena was able to resolve your issue efficiently. If you need further assistance, we're here to help! 😊"
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Magda Raven

December 9, 2024

5  out of  5
rating by Magda Raven
"State Farm Nicole did a great job of explaining what I was requesting and helped me to acquire Renters Insurance! I was happy with the experience!"
We responded:
"Magda, thank you for your positive feedback! We’re delighted to hear that Nicole provided excellent service and helped you secure your Renters Insurance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! If you need any further assistance, don't hesitate to reach out. 😊"
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Andrew Stevenson

December 9, 2024

5  out of  5
rating by Andrew Stevenson
"Crystal pro actively called me on my insurance premium increase This was much appreciated."
We responded:
"Andrew, thank you for your kind words! We're glad to hear that Crystal's proactive communication made a positive impact regarding your insurance premium. We strive to provide excellent service, and it's great to know that we could assist you effectively. If you have any further questions or need assistance, feel free to reach out! 😊"
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Donny

December 6, 2024

5  out of  5
rating by Donny
"Spoke with Nicole who was great! Very helpful in giving me a quote and answering whatever questions I had."
We responded:
"Donny, thank you for your wonderful feedback! We're glad to hear that Nicole was able to assist you effectively and provide you with a quote. If you have any more questions or need further assistance, don't hesitate to contact us! 😊"
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Jan Maddox

December 5, 2024

5  out of  5
rating by Jan Maddox
"Crystal Cabanas interview: Courteous, pleasant, timely…..satisfactory result…… Thank you, Jan Maddox"
We responded:
"Jan, thank you for your positive feedback! We're delighted to hear that Crystal provided you with courteous and timely service, resulting in a satisfactory experience. If you need anything further, please don’t hesitate to reach out! 😊"
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tammy johnson

December 4, 2024

5  out of  5
rating by tammy johnson
"I spoke with Nicole this afternoon regarding a car insurance policy. She was very knowledgeable, friendly and helpful with the service she provided."
We responded:
"Tammy, thank you for your kind words! We're happy to hear that Nicole provided you with knowledgeable and friendly service regarding your car insurance policy. If you need any further assistance, please feel free to reach out. 😊"
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Rorie Snyder

November 27, 2024

5  out of  5
rating by Rorie Snyder
"Nicole assisted me today with making a change to our auto policy and was VERY helpful answering my questions and making the change. I also had a question on our Homeowners policy, and although not her area of expertise, she was willing to help if shoe could or would be happy to get someone to help if needed. She was able to help and was pleased to do so. Very nice experience today."
We responded:
"Rorie, thank you for your positive feedback! We're delighted to hear that Nicole provided such helpful service with your auto and Homeowners policies. Our team is always here to assist you, so feel free to reach out anytime! 😊"
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Justin G

November 26, 2024

5  out of  5
rating by Justin G
"Nicole was very knowledgeable of the services provided and ensured I had the proper coverage for my vehicle. It was a pleasure speaking with her."
We responded:
"Justin, thank you for your review! We're glad to hear that Nicole was able to assist you and provide the right coverage for your vehicle. We appreciate your feedback and look forward to serving you again! 😃"
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Jennifer Cho

November 26, 2024

5  out of  5
rating by Jennifer Cho
"Had a wonderful experience with both Nicole Johnson and Cindy Cabanas. They took the time to help me with my questions and I was able to get a way lower rate car insurance then my old insurance was offering. I really appreciate the customer service at “State Farm Insurance”!!!! I’m also very grateful to have both Nicole and Cindy take the time to listen to my negative experience with my old insurance company. Thank you again and I look forward to working with the both of you in the near future. Have a great day and stay safe."
We responded:
"Jennifer, thank you so much for your kind words! We're thrilled to hear about your positive experience with Nicole and Cindy. Providing excellent customer service is our priority, and it's great to know we were able to assist you in finding a better rate. We appreciate your feedback and look forward to continuing to support you in the future. 😃"
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Seth Arnott

November 23, 2024

5  out of  5
rating by Seth Arnott
"I’ve been insured with Cindy’s State Farm insurance for years now. I’ve worked with both Crystal and Nicole and they’re both knowledgeable and professional."
We responded:
"Seth, thank you for your wonderful review! We're delighted to hear that you've had such a positive experience with our office and team. Crystal and Nicole truly appreciate your recognition of their professionalism and expertise. We're here for you anytime you need assistance! 😊"